Owrang platform general solutions

The customer relationship management module comprehensively covers all the processes related to identification, attraction and maintenance and communication with the customer. This module makes it possible to define sales goals and types of advertising campaigns, and then tracks and reviews the performance of all people, including the sales and advertising team, during each month and depending on each geographical region or branch of the company. After-sales services, including after-sales calls to determine the level of buyer satisfaction, services and offers to previous customers and customer club members, and finally predicting the probability of repurchase and its amount for each customer are among other capabilities of this module. .

The human resource management module comprehensively covers all the processes related to recruitment, onboarding, training, attendance and performance review and salaries and bonuses of an employee from sending the initial resume to the employee’s departure from the company. This module makes it possible to define training and performance goals, work shifts and various payment methods (hourly, daily, weekly and monthly) and by checking the performance of all team members during each month, it determines the amount of salary and benefits of each person. With the help of this module, it is also possible to create a request or protest for the force, and it will also be possible to check the follow-up process.